Returns & Exchanges
At Gordon Harris, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick and efficient resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.